People, Performance, Portfolios, Processes, Products and Projects
Request PhaseDescription and ApproachThis is the start of the project lifecycle. The Request shouldn't really be thought of as a "Phase" in the true sense. It is really just a defining point to formally capture the "Thinks... wouldn't it be nice to ...". A Request could be for any of the following (ie, it will need to be classified initially):
The only work performed during the Request phase is to complete the Request Form, receive it formally, record it in the Request Register, prioritise it and then decide if the next project lifecycle phase should be Phase Zero or Maintenance and Support. No project work is performed during the Request phase. Requests could come from anywhere within the Enterprise, including from the IT Department itself. Requests could come in via any of the following IT Department Moment of Truth Activities:
They are all treated the same. Purpose and ObjectivesTo formally request some work be performed by the IT Department. Why
InputsStandard (unmodified) Request Phase Work Plan. Outcomes and DeliverablesThe desired outcomes for this project lifecycle phase are:
The deliverables for this project lifecycle phase are:
Check Lists and TemplatesNew Project Proposal Form template Project Priority Score Worksheet Request Form template Request Phase Work Plan template Request Register template Joint Application Design (JAD) WorkshopNot applicable to this project lifecycle phase. Phase Work PlanThe Work Plan for this project lifecycle phase is documented in the Request Phase Work Plan. ActivitiesDevelop Request Phase Work Plan Decide Next Project Lifecycle Phase Plan and Attend Initial Request Meeting Develop Phase Zero Phase Work Plan Develop Maintenance and Support Phase Work Plan Develop Phase Zero Questionnaire Previous PhaseNone. Next PhaseIf only a small amount of work is required, then the Request progresses to the Maintenance and Support project lifecycle phase. If a project is required, then the Request progresses to the Phase Zero project lifecycle phase. DurationThe Request project lifecycle phase is not performed in a Timebox so its duration may be shorter or longer than that indicated below. 30 elapsed minutes if the next project lifecycle phase will be Maintenance and Support. 0.5 elapsed day if the next project lifecycle phase will be Phase Zero. Techniques UsedThe following Techniques may be used during this project lifecycle phase: Pragmatic Project Prioritisation Process ParticipantsIT Maintenance and Support Manager IT Systems Development Manager Also SeeYou can print a "Phase Package" for this project lifecycle phase by clicking on the "Print" button (to print this topic to be used as a Table of Contents) then clicking on each of the Activities in turn. When the topic is displayed, click on the "Print" button, then click on the "Back" button to return to this topic and choose the next topic to print. When all Activities have been printed, follow the same procedure for each of the following topics. Phase Zero Confirmation Letter Phase Zero Establishment Letter Project Priority Score Worksheet |
