An often-overlooked aspect of project management is the specialised requirements of and support for Project Sponsors, Business Project Managers, Business Team Leaders, Senior Business Users, Organisation Change Managers and Programme Directors.
Often the incumbents are new to their project roles and responsibilities and thus need specialised training and assistance in performing them and meeting their responsibilities.
These people often need to manage the performance of some or all of the following activities:
| What |
| Acceptance Management |
| Alignment Management |
| Benefits and Outcomes Management |
| Business as Usual (BAU) Management |
| Business Case Management |
| Business Process Management |
| Capability Management |
| Conflict Management |
| Continuous Improvement Management |
| Data Cleanup and Conversion Management |
| Expectation Management |
| External Dependency Management |
| Funding Management |
| GO LIVE Transition Management |
| Integration Management |
| Management Reserve Management |
| Miscellaneous Activities |
| Opportunity Management |
| Organisation Change (Transformation) Management |
| Organisation Design Management |
| Portfolio and Programme Management |
| Project Governance Management |
| Relationship Management |
| Requirements Management |
| Role Primers |
| Satisfaction and Success Management |
| Stakeholder Management |
| Training Management |
| Value Management |
| Vision, Communications and Leadership Management |
| Common Activities |
| Addressing What's In It For Me (WIIFM) |
| Assessing Project Change Requests |
| Being the Project Champion |
| Communicating |
| Defining Procedures |
| Defining Policies |
| Defining Processes |
| Defining Training Courses |
| Defining Training Course Schedule |
| Defining Training Course Participants |
| Developing and Managing the Business Activities Schedule |
| Developing and Publishing Project Newsletters |
| Developing the Benefits in the Business Case |
| Developing the GO LIVE Plan |
| Developing the Implementation Plan |
| Developing the Transition Plan |
| Managing Staff Reductions |
| Managing the Administration and Logistics of Training Delivery |
| Managing the Business Project Team |
| Managing the Business Project Team Roles and Responsibilities |
| Managing Expectations |
| Participating in Prototype Reviews |
| Performing Impact Assessments |
| Performing Stakeholder Assessments |
| Performing Vendor Evaluations |
| Planning and Assisting in Requirements Elicitation |
| Planning and Attending the Organisation Readiness Review (ORR) |
| Planning and Attending Vendor Reference Checks |
| Planning and Delivering Project Dog and Pony Shows |
| Planning User Acceptance Testing |
| Providing Support During GO LIVE |
| Realising the Benefits |
| Recording Results of User Acceptance Testing |
| Reviewing Project Status |
| Running Change Control Board (CCB) Meetings |
| Running Project Steering Committee (PSC) Meetings |
| Selling the Business Case |
| Staffing the Business Project Team |
| Tracking Requirements Through to Delivery |
| Training Course Records |
| Writing the Business Sections of the Project Management Plan |
