PMComplete

PMComplete™ is a complete system for managing all of your project registers (or 'logs").

PMComplete™ allows you to record, monitor, report on and chart both the more common project registers (eg, action items, benefits, changes, defects, issues, risks and work products) as well as any of the other 70+ project registers.

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PMComplete™ People Management

PMComplete™ is the complete People Management (AKA "Workforce Management" or "Human Resource Management") solution addressing:

Click on each of the topics below to view more details.

Each of the above listed items consists of multiple PMComplete™ functions allowing you to add new records, change, replicate, delete and list existing records, chart, enquire and report on records, add an unlimited number of soft copy document attachments to records, classify records, monitor their status through their life cycle, sort the displays into a variety of sequences, print reports, drill-down on reports, e-mail these reports and view a check list of issues to address.

Basic Human Resource Management

Allows you to maintain and administer basic human resource records including companies, organisation/business units within companies and who works for each organisation unit, their permanancy (staff, temporary, casual, contractor, etc), roles, locations, manager, default rates, normal working hours and target billability.  You can also record any relationships between people (eg, spouse, child, etc).

Positions (establishment heads), roles (and their definitions), designations and career bands are all supported.

You can record standard cost rates for each designation.  You can monitor for each person, what the person is paid, what their agency is paid, what it costs you and what you charge-out to Clients.

A variety of telephone numbers and addresses can be recorded.  This information forms the basis of a comprehensive suite of telephone number and e-mail address lookup (search/finder) and telephone directory (eg, internal and external) enquiry and reporting features.

A variety of reports can be produced (including anniversary, birthday and performance review alerts, company establishment, etc).  Movement between one organisation unit and another is easily recorded.

You can record, search and retrieve human resource policies, processes, procedures, check lists, standards, guidelines, templates and patterns.
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Coaching and Mentoring Management

You can create coaching projects and programmes and then monitor who is being coached by whom and their coaching goals as well as monitor the action items being generated during coaching sessions.   read more

Contractor Management

You can monitor which contractors you have retained, their contract details, rates and when they will end.   read more

Culture Management

Provides a handy check list and displays how to manage company culture.   read more

Emotional Intelligence Management

Provides a handy check list and displays how to manage emotional intelligence.   read more

Ethics Management

Provides a handy check list and displays how to manage ethics.   read more

HR Strategy Management

Provides a handy check list and displays how to manage HR Strategy.

You can record details about business objectives and the planned strategies for realising these business objectives.  You can also record details about skills alignment with business objectives.   read more

Induction Management

Provides a handy check list and displays how to manage induction and on-boarding activities for new permenent, temporary and contractor staff.
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Industrial Relations Management

You can record details about disputes.

You can monitor the costs of your industrial relations activities.   read more

Knowledge Management

You can record, monitor, search and retrieve your company's intellectual capital and property assets as well as suggestions and lessons learnt.
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Leadership Management

Provides a handy check list and displays how to provide leadership.   read more

Learning Management

Training can be performed both internally and externally.  You can manage training for project implementations as well as for product and skills transfer.

You can record details about the results of Performance Needs Analysis (PNA), Training Needs Analysis (TNA) and people's individual training plans.

You can plan training as well as record actual training received (and delivered) to enhance staff's skills.  This may be as an outcome of performance reviews or a project work product.

You can record details about courses, course schedules (classes), course participants (enrolments) and course evaluations (for both the course itself (by the participants) as well as for each participant (by the presenter)).  You can chart course evaluations in a variety of ways to analyse if you are improving course delivery.  You can print desktop and lapel name labels as well as certificates (in both forms - skills learnt as well as simple attendance).

You can print a variety of training analysis reports and charts.   read more

Leave and Absences Management

You can record details about leave requests.  These can then be sent by way of WorkFlow to each person's manager for approval.  You can reconcile leave requested versus actual leave taken.

You can record details about out-of-office absences (eg, visiting a Client).  This provides an electronic "out-of-office whereabouts board".

You can plan and record your staff roster for permanent, temporary and casual staff.

You can print a variety of leave and out-of-office analysis reports.   read more

Morale Management

You can monitor people's morale at both a project level (by using the project satisfaction barometer ratings) as well as at an organisation or company level (by having staff respond to staff surveys).

You can establish a morale management project and fund it to address morale-building activities (eg, a social club).   read more

Newsletter Management

You can assign a person to any number of lists and then distribute material by way of e-mail to everyone on a specific list.  This powerful feature can be used for project documentation, but can also be used for mailing/marketing campaigns, internal and external newsletters, communications to staff, etc.

You can use "automatic distribution lists" (ie, all people in an organisation unit, all people in a company, all people working on a project, all people at a location, etc) or define explicit lists (eg, all Clients, all prospects, all vendors, all newsletter recipients, etc).  You can then send an e-mail to all people on a list.  The e-mail can contain rich text (ie, can be in HTML format) or plain text as well as optionally can have attachments.   read more

Occupational Health and Safety Management

You can record the results of OH&S assessments, identified OH&S risks as well as OH&S training together with maintenance performed on equipment.

You can record details about accidents and insurance claims.   read more

Organisation Change (Transformation) Management

You can record the results of stakeholder assessments.  You can record the results of Performance Needs Analysis (PNA) and Training Needs Analysis (TNA).  You can then record your communication plans as well as monitor progress of your organisation transformation projects.   read more

People Management

Provides a handy check list and displays how to manage and treat people.   read more

Performance Reviews Management

You can record comments about people's (permanent staff, temporary staff, contractors and vendors) good and bad performance throughout each performence review period.

You can schedule and plan your people's performence reviews and then record the outcomes from the performence reviews.

You can record details about people's personal objectives and how they align with business objectives.  Full SMARTA (Specific, Measurable, Attainable, Realistic, Time-Based and Aligned) support is provided.

You can record details about people's individual training plans.   read more

Project Team Management

Provides all of the material on team theory and teaming models that you need to effectively manage your (project) teams.   read more

Recruitment Management

You can define your personnel requirements (skill, experience, availability and location) for permanent staff, temporary staff and contractors; retain agencies (either on a one-off or preferred vendor basis); record candidate applications; record the résumés; record the culling; plan, schedule, record and monitor the interviews; plan, record and monitor the employment reference checks and then record who was hired and who was rejected.

You can record details about personnel work orders that are used to notify your HR Department of planned recruitments, terminations and transfers.

Applications can be entered by staff or by way of candidates doing so on a company web page that securely interacts with PMComplete™.   read more

Resource Management

You can monitor potential resource demand (based on sales opportunities and project requirements).

You can monitor who has been assigned to which projects, from when to when and for what percentage of their time.  This allows for monitoring who is currently available and who will soon be available.

You can define your project resource requirements in generic terms (eg, "Business Analyst") and then have PMComplete™ suggest people based on skills, roles, location and availability.  "Similar Skills" matching (eg, an Accounting Manager may be able to substitute for an Accountant) is also supported.
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Résumé Management

In professional services organisations, the résumé is the basis of selling staff.  PMComplete™ allows the filing of an unlimited number of résumés including the person's original résumé (ie, the one supplied when the person applied to work for you) as well as the one you use to sell the person to your Clients and prospects.   read more

Reward and Recognition Management

You can record who has received which awards (eg, Employee of the Month, Saleperson of the Quarter, etc).

You can record what bonuses and commissions have been paid to people and relate this back to one of their personal objectives.   read more

Survey Management

You can create surveys and their questions and then have staff (and anyone else) respond to these surveys.  You can explicitly limit who can participate in a survey or you can make it unrestricted.

You can analyse the survey results using a variety of different reports and charts.

Surveys can be taken repeatedly (eg, annual staff satisfaction survey).

You can create the questions that will appear on a survey or you can select from pre-entered questions.  Questions can require a Yes/No response or a grade response (0-5) and can also allow free-format comments.  There is no limit to the number of questions on a survey.

Survey results can be entered directly or can be written on a hard copy survey form and then entered in a batch.   read more

Talent Management

You can maintain a skills data base not just of your staff, but of other people as well (including past staff, potential and rejected candidate staff, Client's staff and subcontractor's staff) thereby allowing you to tap into an extended network of skills.

You can record details about people's current skill level as well as the person's and the company's desired skill level.  You can relate skills to company objectives.

Both technical (hard) skills as well as people and technique (soft) skills are supported.   read more

Termination Management

When permanent staff or contractors terminate, you can print a report displaying all of the outstanding activities a person has, together with what company assets have been issued (eg, laptop computer, keys, books, etc) so that you have a detailed list of what work needs to be re-allocated as well as what assets need to be retrieved before they separate.

You can record details about suggestions as well as lessons learnt based on responses generated from exit interviews.   read more

Timesheet Management

 

You can record time against projects including internal controllable (for sales, marketing, training, research and product development) as well as internal non-controllable (for leave in all of its forms) as well as Service Calls and Work Orders.  You can optionally record time against a project task.  You can optionally record an Estimate To Complete and/or an Estimated Date When Completed.  You can optionally control who can record time against a project and/or a project task.  You can record a minimum number of hours per week that must be entered.  This can be an overall default value as well as specifics for individuals to allow for the differences between permanent staff and contractors as well as part time staff.

When complete, timesheets are sent by way of WorkFlow to each person's manager for approval.  You can quickly view a timesheet chart to analyse billable/non-billable, total Client hours, total project hours and total hours by day.  After approval timesheets are posted to project ledgers where they can be analysed in a variety of reports and charts.

You can print a report which displays who has not entered their timesheets for use in expediting purposes.  You can also optionally send an automatic e-mail to these people.  Overall metrics are kept for timesheet timeliness for each person required to complete timesheets.  These metrics can be displayed on a person's dashboard as well as on a timesheet timeliness report.

Timesheets can be used to quickly generate debtors invoices for time and materials projects.

Timesheet authorisers can rate both the quality and the timeliness of the work represented by the timesheet, for subsequent analysis prior to performing a performance review.

Timesheets update project, project task, service call and work order actual costs, actual work and percentage complete.   read more

Wellness (Health and Fitness) Management

You can monitor people's hours worked (based on timesheets submitted) to see if they are working too many hours.  You can monitor people's leave (based on both leave requested and approved as well as actual leave taken (based on timesheets submitted)) to see that people are taking their accrued annual leave.  You can monitor people's sick leave (based on timesheets submitted) to see if they have health problems that you may wish to address (eg, stress or repetitive strain injuries).

You can plan and execute a health assessment and/or drug testing programmes

Click on the brochures downloads menu (above) to download a variety of brochures on PMComplete™.